PRIVACY POLICY

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Information submitted through website forms

• Information related to inquiries, applications, appointments, programs, or services

• Communication preferences

• Payment or transaction-related information when applicable

• Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, referring websites, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide information about Shea Fairbanks Performance Institute

• Deliver services, programs, resources, or information you request

• Schedule and manage appointments or consultations

• Process transactions when applicable

• Send administrative or service-related communications

• Send email or SMS communications when you have provided the appropriate consent

• Improve our website, services, marketing, and customer experience

• Maintain business records

• Prevent fraud, misuse, or security issues

• Comply with applicable legal and regulatory requirements

3. SMS AND TEXT MESSAGE PRIVACY

If you provide your mobile phone number and expressly opt in to receive SMS or text messages from Shea Fairbanks Performance Institute, we may use your number to send communications related to your inquiry, appointments, services, programs, reminders, updates, follow-ups, and other communications you have consented to receive.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at [email protected].

Your decision to opt in to SMS communications is voluntary and is not a condition of purchasing any goods or services.

Mobile Information and Consent

Mobile information, including phone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may use service providers solely as necessary to facilitate our communications and operate the messaging service on our behalf. These providers are permitted to process information only as necessary to provide those services and are not authorized to use your SMS opt-in information for their own marketing purposes.

4. Sharing of Personal Information

We do not sell your personal information.

We may disclose limited personal information to service providers that help us operate our website and business, such as website hosting providers, customer relationship management systems, payment processors, analytics providers, scheduling platforms, and communications providers.

These service providers may only access information as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of our users or others.

For clarity, mobile phone numbers, SMS opt-in information, and SMS consent are excluded from any sharing for third-party or affiliate marketing or promotional purposes.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure the effectiveness of our website and marketing.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, comply with legal obligations, and resolve disputes.

8. Your Choices

You may request that we update or correct certain personal information by contacting us.

You may unsubscribe from marketing emails by using the unsubscribe link included in those emails.

You may unsubscribe from SMS communications at any time by replying STOP.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children in violation of applicable privacy laws. If you believe personal information has been submitted by a child inappropriately, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Shea Fairbanks Performance Institute
Sole Proprietor
Canada

Website: www.sheafairbanks.com
Email: [email protected]
Phone: 604-366-0056